This is a courtesy translation. In case of any discrepancy, the Polish-language version of this document is legally binding.
Oczep.pl Terms of Service
Version 2.0 — effective from 14 July 2026.
§1. General provisions
- These Terms of Service (the “Terms”) set out the rules for providing services by electronic means within the Oczep.pl service, available at https://oczep.pl (the information site) and https://app.oczep.pl (the application) — together the “Service”.
- The service provider is Bartłomiej Dąbrowski, ul. Lipińskiego 25/76, Lublin, Poland — the “Provider”. Contact: bartlomiejdabrowski2000@gmail.com.
- These Terms are the terms referred to in Article 8 of the Polish Act of 18 July 2002 on the provision of electronic services. The Terms are made available free of charge, in a form that allows them to be downloaded, stored and printed.
- Using the Service, including creating an account, requires you to read and accept the Terms.
- The rules for processing personal data and using cookies are described in the separate Privacy Policy.
§2. Development phase (beta)
- The Service is in a development phase (beta) and is made available for testing purposes and to gather user feedback.
- Some basic features remain free. Features marked as paid in the application are available after purchasing the “Carpenter” subscription under §6.
- Prices shown next to plans in the application and in Stripe Checkout are the actual subscription prices. Before ordering, you are shown the total price, the billing period and information about automatic renewal.
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Because of the development phase, the Provider reserves that:
- features of the Service may be changed, developed or disabled,
- there may be interruptions in the availability of the Service,
- data stored in the Service (including projects) may change or be lost.
- The “beta” designation does not restrict consumers’ statutory rights, including rights concerning conformity of the digital service, complaints, price reduction or withdrawal from the contract.
§3. Types and scope of services
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The Service allows in particular:
- creating and running a user account,
- creating timber-frame wall projects (floor-plan and wall editor, and 3D view),
- generating the parts list (BOM),
- optimizing the cutting layout of lumber and panels and generating cut lists,
- exporting results (including to PDF),
- a mobile “job site” view that also works offline.
- The scope of available features may vary depending on the Service’s development stage and whether an active subscription is held.
§4. Nature of the results — structural disclaimer
- The Service is a planning aid. The results generated by the Service — drawings, visualizations, material lists, cut lists, framing-rule hints — do not constitute a building design, a structural opinion or engineering advice within the meaning of building-law regulations.
- Before using the results in an actual build, you are obliged to verify them on your own and, where regulations require it, to obtain a design or verification carried out by a person holding the appropriate building qualifications.
- Responsibility for the compliance of the works with regulations (including building law and technical conditions) and for the safety of the structure rests with you.
§5. User account
- Registering an account requires providing an email address and setting a password, or using Google sign-in. All new user accounts are created as carpenter accounts.
- An account may be created by an adult with full legal capacity. By creating an account on behalf of a company, you declare that you are authorized to represent it.
- You are obliged to provide truthful data and to protect your login credentials from access by third parties.
- The contract for the provision of electronic services is concluded when the account is created and is entered into for an indefinite period.
- You may at any time, without giving a reason and without incurring costs, terminate the contract by requesting deletion of the account — an email to the Provider’s contact address is enough. The account and associated data will be deleted under the rules described in the Privacy Policy.
- The Provider may terminate the contract or block the account for important reasons, in particular in the event of a gross breach of the Terms, notifying you by email and stating the reason.
§6. Payments and subscription
- The paid “Carpenter” subscription is offered monthly or annually. The current paid features, total gross price in PLN and billing period are shown in the application and confirmed in Stripe Checkout immediately before ordering.
- Payments are processed by Stripe. Available payment methods are shown in Stripe Checkout. The Provider does not receive your complete payment-card details.
- The subscription starts after the first successful payment. It renews automatically for successive periods of the same type and the saved payment method is charged until the subscription is cancelled.
- You can disable automatic renewal at any time in the Stripe customer portal available from your account or by requesting this from the Provider. Ordinary cancellation takes effect at the end of the paid period; paid features remain available until then and no further renewal payment is taken.
- A price change does not affect a period already paid for. You will be notified of a change to the price of a future renewal sufficiently in advance to cancel before the new amount is charged.
- If payment fails, access to paid features may be restricted until the amount due is paid. Stripe may retry collection according to the billing settings presented to you.
§7. Right of withdrawal, cancellation and refunds
- A consumer may withdraw from the paid subscription contract within 14 days of its conclusion without giving a reason. Sending an unequivocal statement before the deadline is sufficient.
- The easiest and recommended way to submit a withdrawal statement or refund request is by email to bartlomiejdabrowski2000@gmail.com. The message should identify the account and payment, for example by the account email, purchase date and plan. Use of the model form at the end of the Terms is optional. A statutory withdrawal is also effective if another unequivocal statement is delivered to the Provider.
- In Stripe Checkout, a consumer may expressly request that the service start before the 14-day period expires. This does not remove the right of withdrawal when access starts. If the consumer withdraws after performance has begun, the consumer pays an amount proportionate to the service supplied until withdrawal. The right may expire early only after the service has been fully performed with the consumer’s prior express consent and acknowledgement.
- Any refund due is initiated without undue delay and no later than 14 days after receipt of the statement, using the same payment method unless the consumer expressly agrees to another cost-free method. The proportionate amount referred to above may be deducted.
- Merely disabling renewal is not a statutory withdrawal or refund request. A request for a voluntary full or partial refund after the statutory period is accepted by the Provider only by email and is considered individually. This does not restrict statutory rights that cannot be excluded by contract or made subject to a particular form.
- These rules do not restrict consumer rights arising from failure to supply the service or lack of conformity, including rights to have it brought into conformity, to a price reduction or to terminate the contract where provided by law.
§8. Technical requirements
- To use the Service you need: a device with internet access, an up-to-date web browser with JavaScript and cookies enabled, and an active email address (for registration and account verification).
- The “job site” view may work offline once the project data has been loaded onto the device beforehand.
§9. Rules for using the Service
- Providing unlawful content is prohibited.
- In particular, the following are not allowed: attempts to gain access to other users’ accounts or to data you are not authorized to access, actions that disrupt the operation of the Service, automated bulk downloading of content, and using the Service for purposes contrary to law.
§10. Intellectual property
- The Service, including its code, interface, logo and content prepared by the Provider, is legally protected and remains the property of the Provider or its licensors.
- Projects and data entered by you remain your property. You grant the Provider a non-exclusive licence to store and process them solely to the extent necessary to provide the services (including performing cut-plan calculations and generating exports).
§11. Liability
- Because of the Service’s test nature (§2), announced maintenance, unplanned interruptions and errors may occur. The Provider takes steps to maintain the continuity and security of the Service, taking account of its nature and stage of development.
- The limitations in paragraph 1 do not exclude or limit the Provider’s liability towards consumers to the extent it results from mandatory legal provisions, nor liability for damage caused intentionally.
- The Provider is not liable for the consequences of using the results of the Service contrary to §4.
§12. Complaints and conformity of the digital service
- Complaints about the Service and lack of conformity of the digital service may be submitted to the Provider’s contact address; email is recommended.
- A complaint should identify the account and describe the problem. A consumer may first demand that the service be brought into conformity and, where provided by law, may demand a price reduction or withdraw from the contract.
- The Provider handles complaints within 14 days of receiving them and replies to the email address provided by the user or by another agreed method.
§13. Changes to the Terms and Service
- The Provider may change the Terms or Service for important reasons such as a change in law, security requirements, bug fixes, a change of technology or an external provider, feature development or prevention of abuse. A change cannot impose an additional cost on a consumer during a period already paid for.
- Users will be notified of changes to the Terms by email or by a notice in the Service at least 14 days before they take effect. If a change materially and negatively affects access to or use of the digital service, the consumer will be informed on a durable medium about the nature and date of the change and the applicable rights, including a right to terminate without notice where provided by law.
§14. Final provisions
- The applicable law is Polish law. The choice of law does not deprive a consumer of the protection afforded by provisions that cannot be excluded by contract.
- A consumer may use out-of-court methods of handling complaints and pursuing claims, including help from the municipal (district) consumer ombudsman or consumer organizations. More information: https://uokik.gov.pl.
- Version 2.0 of these Terms enters into force on 14 July 2026.
Appendix — model withdrawal statement
Addressee: Bartłomiej Dąbrowski, ul. Lipińskiego 25/76, Lublin, Poland, email: bartlomiejdabrowski2000@gmail.com
I, [full name], hereby give notice that I withdraw from my Oczep.pl subscription contract concluded on [date]. Account email: [email]. Plan: [monthly/annual]. Date: [date]. Consumer’s signature: [only if submitted on paper].